Privacy Policy
Last updated: May 2026
This policy is a template provided for convenience and should be reviewed by qualified legal counsel before you rely on it.
1. Who we are
Sierra Solution (“we”, “us”, “our”) operates the website at sierrasolution.com. For any privacy question, contact info@sierrasolution.com.
2. Information we collect
- Contact form: your name, work email, company, selected service, and the message you send.
- Newsletter: your email address.
- Automatically: IP address, browser/user-agent and basic request logs, retained for security and diagnostics.
3. How we use your information
- To respond to your enquiry and provide the services you request.
- To send Sierra Signals updates if you subscribe (you can unsubscribe at any time).
- To secure, operate and improve our website.
4. Cookies
We use a single essential cookie to keep administrators signed in to the content system. We do not currently use third-party advertising or cross-site tracking cookies. If analytics are added in future, this policy will be updated to reflect that.
5. Service providers
We share limited data with providers strictly to operate the site — for example, Zoho Mail to send and receive email, and our hosting provider. They process data on our behalf and under our instructions.
6. Data retention
We keep enquiry and subscription records for as long as needed to serve you and to meet legal or operational requirements, after which we delete or anonymise them.
7. Your rights
You may request access to, correction of, or deletion of your personal data by emailing info@sierrasolution.com.
8. Security
We use industry-standard measures — encryption in transit (HTTPS), access controls and server hardening — to protect your data. No method of transmission over the internet is 100% secure.
9. Changes to this policy
We may update this policy from time to time; the “last updated” date above reflects the latest revision.
10. Contact
Sierra Solution
Suite 2007, Civil Syed Tower, 70 Mohakhali C/A, Bir Uttam AK Khondoker Road, Dhaka-1212, Bangladesh
Email: info@sierrasolution.com · Phone: +8801721562396